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In Search of Excellence is an international bestselling book written by Tom Peters and Robert H. The book purports to explore the art and...

In Search of Excellence is an international bestselling book written by Tom Peters and Robert H. The book purports to explore the art and science of management used by several 1980s companies. In Search of Excellence did not start out as a book, as Tom In search of excellence pdf explained when interviewed in 2001 to mark the 20th anniversary of In Search of Excellence. While Daniel’s first project was focused on Business Strategy, this second project was concerned with Organization, which Peters defined as involving “the structure-and-people side.


This “Organization” project was seen as less important, according to Peters in a Fast Company interview. Peters admits that “There was no carefully designed work plan. There was no theory that I was out to prove.

I went out and talked to genuinely smart, remarkably interesting, first-rate people. In a 1978 article, “Symbols, Patterns and Settings,” Peters argued that “shifting organizational structure” and “inventing new processes” – structure and system, respectively – were only two tools of organizational change. Peters then outlines eight “mundane” tools that every manager has at their fingertips.

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